Frequently Asked Questions

Everything you need to know before your event.

How do I reserve my date?

Submit an inquiry through our Reserve Your Date page. We'll confirm availability and help you choose the perfect package or game lineup.

Is a deposit required?

Yes. A 50% deposit and signed rental agreement are required to reserve your date. The remaining balance is due at delivery.

What forms of payment do you accept?

We accept all major payment methods through Stripe, including credit and debit cards, as well as cash.

Do you deliver and set up?

Yes. Delivery, professional setup, and pickup are included within our standard service area.

Does someone need to be present?

Yes. Someone 18 or older must be present at delivery and on-site for pickup.

Can you deliver to parks or public venues?

Yes. We offer setup at public venues and parks where permitted.

What happens if it rains?

We'll do our best to reschedule based on availability. Deposits are non-refundable because your date has been reserved specifically for your event.

What happens if something is lost or damaged?

Our contract covers loss and damages. If something happens, let us know as soon as possible so we can work through it together.